Privacy Policy
How we collect, use, and protect your personal information. This policy applies to the Clarivus website and is governed by the New Zealand Privacy Act 2020.
Effective date: 15 March 2025
Who we are
Clarivus is a product suite operated by DataSing Limited (NZBN 9429051598829), a company registered in New Zealand. Our registered office is at Level 1, Change House, 150 Featherston Street, Wellington, New Zealand. When we refer to "Clarivus", "we", "us", or "our" in this policy, we mean DataSing Limited operating under the Clarivus brand.
Information we collect
We collect personal information that you voluntarily provide to us when you submit a contact form, request a product demonstration, or correspond with us by email or phone. This typically includes your name, email address, phone number, organisation, role, and the content of your message. We also collect standard web analytics data including IP address, browser type, pages visited, and time spent on our site. We do not collect sensitive personal information through this website.
How we use your information
We use your personal information to respond to your enquiries, arrange product demonstrations, provide information about our products and services, and improve our website. We will not use your information for purposes unrelated to your enquiry without your consent. We do not sell, rent, or trade your personal information to third parties.
Information sharing
We may share your information with trusted service providers who assist us in operating our website and conducting our business, including email delivery services and cloud hosting providers. These providers are contractually obligated to keep your information confidential and secure. We may also disclose your information where required by law or in response to a valid request from a government authority.
Data storage and security
Your personal information is stored securely using industry-standard encryption and access controls. Our website and services are hosted on Microsoft Azure, with data stored in Australian and New Zealand data centres. We take reasonable steps to protect your personal information from unauthorised access, modification, disclosure, or destruction.
Cookies and analytics
Our website uses cookies and similar technologies to improve your browsing experience and to collect anonymised usage data. We use Google Analytics to understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
Your rights under the Privacy Act 2020
Under the New Zealand Privacy Act 2020, you have the right to access, correct, and request deletion of your personal information. You may also request that we stop using your information for direct marketing purposes. To exercise any of these rights, please contact us at clarivus@datasing.nz. We will respond to your request within 20 working days, as required by the Act.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact us
If you have any questions about this privacy policy or how we handle your personal information, please contact us at clarivus@datasing.nz or by phone on +64 4 887 5055. You may also write to us at Level 1, Change House, 150 Featherston Street, Wellington, New Zealand. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner at privacy.org.nz.